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INSURANCE CLAIMS: If damage occurs, call the moving company immediately and they will send you the necessary forms. Be sure to keep any damaged items, even if they are of no use to you any longer. They usually must be available for inspection by the claims adjuster. If items are not available for inspection, the mover can decline liability. Obtain a written appraisal of any antique or unique items to verify value. You must file only one claim, and do so within a certain number of days after the delivery date. This is why you must unpack everything before filing a claim. If some items are in storage or you just put them in closets, please speak with the moving company about how long you have to unpack them and file the claim.
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